Community Mental Health Agencies

	Copper Country
	Gogebic County
	Hiawatha
	NorthPointe
	Pathways

Summary for Consumers

Consumers of developmental disability and mental health services have a right to person-centered planning, as well as the right to choose a trained helper called an independent facilitator.

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STEP by STEP

A person-centered approach is a process used to help you develop and achieve the goals that are important to you. It is a planning approach that begins with you and your mental health professional and may include anyone else you choose to invite.

More Info | Steps

Drop In Centers

	Marquette County - Brantley Center
	Chippewa County - A Place to go
	For a Full Listing Click Here

Polices/Procedures and Plans -

	Last reviewed/revised (Month/Day/Year)
Access Policy & Overview of Access Process	04-01-2011
Accessibility & Accommodation Policy & Procedures	02-08-2011
Advance Directives/Durable Power of Attorney/ Plan for Difficult Times	12-08-2010
Data Quality Management	04-05-2011
Anti-Retaliation Policy – Compliance Program	12-10-2010
Behavior Treatment Review Technical Requirement	09-15-2010
NorthCare BTC Attachment	10-22-2010
Clinical Practices Guideline Policy	02-02-2011
Code of Compliance Ethics	02-23-2011
Consumer Employment Policy	03-11-2011
Coordination of Care - Integrated Treatment	08-26-2010
Coordination of Care - Inpatient Psychiatric Services	01-19-2012
Customer Services Policy	01/13/2011
Criminal Background Checks	12-10-2010
Credentialing Policy	12-10-2010
Cultural Diversity Policy	01-13-2011
Customer Grievance & Appeal Process Attachment Summary of Resolution Process	01-13-2011 08-01-2007
Enrollee Rights and Protections	01-27-2011
Inclusion / Prevention of Relapse	01-11-2011
Independent Facilitation of a Person-Centered Plan	06-01-2011
Individual Plan of Service for Integrated Treatment Policy - Family Centered Advisory - Policy P3.4.1.1 PCP - Policy self determination guideline - NC IPOS policy	02-16-2011
Jail Diversion - Jail Diversion Guidelines	06-23-2010
NC Elmer - EHR Privacy Policy	02/4/2010
NC Elmer - EHR Security Policy	02/4/2010
NorthCare Authorization Policy	02-04-2009
NorthCare Directive	01-11-2011
NorthCare Directive: Employment Status Reporting	02-04-2010
NC Directive Coordination of Care Inpatient Psychiatric Facility	10-12-2011
NorthCare Network Directive Collaborative Agency/MHP Contract Language	10-12-2011
Notice of Privacy Practices	03-24-2010
Out of Network Reimbursement for Hospital Based Services	03-30-2011
NorthCare Peer Support Specialists	02-02-2011
Privileging Policy	12-10-2010
Procurement Process	12-09-2010
Provider Network Selection, Management and Appeal Mechanisms	12-10-2010
Quality Improvement Plan	10-01-10
NorthCare Quality Management	12-14-2010
Utilization Management Plan Attachment 1 Attachment 2 Attachment 3 Attachment 4	12-23-2008
Recipient Rights For Substance Abuse - Attachment	02-15-2011
Recovery Based Services	10/04/2010
Regulatory Compliance Program Plan	1-11-2011
Regulatory Compliance Program Policy	01-10-2011
Regulatory Compliance Program Reporting and Investigative Procedures	01-11-2011
Rescheduling Initial Assessment For No Shows and Cancellations	06-21-2011
Responding to Government Investigations	12-13-2010
Sanction Policy	12-13-2010
Event Reporting and Notification Policy	12-15-2010
Training - Northcare	01-11-2011
Volunteers, Interns, Student Placements	08-03-2011

NorthCare Network

Community Mental Health Agencies

Summary for Consumers

STEP by STEP

Drop In Centers

Polices/Procedures and Plans -

Details

Employment

Recovery

Evidence Based Practices