Summary for Consumers An Independent Facilitator assists a consumer with understanding and moving through the person-centered planning process. Who is Eligible? Consumers of developmental disability and mental health services have a right to person-centered planning, as well as the right to choose a trained helper called an independent facilitator. This service is not available to consumers receiving short-term outpatient, medication only, or substance abuse services. Is an Independent Facilitator the Same as an Advocate? No. An independent facilitator is neutral. He or she walks a consumer through the process, but does not promote any particular viewpoint. Independent facilitators receive special training so that they can help consumers understand their choices. Can a Family Member or Friend be my Independent Facilitator? A family member or friend would find it difficult to serve as your independent facilitator. People in these roles are usually “cheerleaders” and supporters. Remember that an independent facilitator is trained to be a neutral participant. The facilitator ensures that the concerns important to you are part of your plan. Can an Independent Facilitator AND my Advocates Participate in my PCP? Yes! Consumers can invite anyone they wish to be part of the process. It is up to you to decide whether you want to use an independent facilitator. Where can I get more Information? Talk with your Supports Coordinator or Case Manager at your local Community Mental Health Center. You can also call NorthCare Network at 1-888-333-8030. 11/04/02 For more detailed information - click here NorthCare is always interested in hearing consumer feedback and suggestions. To contact us please call 1-888-333-8030 or email solson@up-pathways.org.

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